Feedback from previous guests about their experience.
84%
liked the hotel and would stay again
8.4/10
Great
Rooms
9.0
Location
10.0
Service
8.5
Dining
7.5
Guest reviews
8.4/10
based on 14 reviews
4/5
based on 201 reviews
8.2
8.2/10 based on 847 reviews
#25 of 79 hotels in Heidelberg based on Tripadvisor
Gordon
United Kingdom,
January
2024
8.6/10
This hotel is a gem in the heart of Heidelberg's old town. The rooms offer a charming blend of antique design with modern amenities, and the little balconies are a delightful touch. The service is top-notch with excellent room service and a welcoming atmosphere. While the location is unbeatable, right on the main walking street leading to all the attractions, the dining experience falls a bit short with limited options. The facilities are convenient and well-maintained, making it a comfortable stay overall.
Rooms
9.0
The rooms are beautifully designed with a mix of antique charm and modern amenities. The little balconies add a lovely touch.
Service
9.0
The service here is exceptional. The staff goes above and beyond to ensure a pleasant stay, offering great room service and a warm welcome.
Location
10.0
The hotel's location couldn't be better, right on the main walking street in the old city, putting you in the heart of Heidelberg's old town with easy access to all the attractions.
Dining
7.0
The dining experience could improve with a wider variety of options, as the current selection is a bit limited.
Facilities
8.0
The facilities are well-maintained and offer everything you need for a comfortable stay.
Paul
United States,
July
2023
8.4/10
I loved my stay at this hotel! The rooms with a little balcony and antique design were cozy and had excellent air conditioning. The location right on the Hauptstrasse in the prime area of the city was perfect for exploring. The dining experience with succulent steaks was a highlight. However, the price was a bit high for the value received, and some facilities could be improved.
Rooms
9.0
I was impressed with the rooms featuring a little balcony and antique design. The air conditioning made the stay very comfortable.
Service
8.0
The service was top-notch with great room service and a nice welcome drink.
Location
10.0
The hotel's location right on the Hauptstrasse in the center of Altstadt was unbeatable. I loved being in the prime area of the city.
Dining
8.0
The dining experience was delightful with succulent steaks. However, the price for meals was on the higher side.
Facilities
7.0
The facilities were good overall, but some improvements could be made to enhance the guest experience.